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Do you speak Finnish and want to provide the best customer service in Málaga?



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Do you want to provide the best customer service in Málaga

Do you take first-class service for granted, and do you want to help our customers get the best customer experience? Are you passionate about offering first-class service and want to be part of a global company with a good team spirit where you can develop into customer support? Then we have the job for you!

 

About Transcom

Transcom is a global specialist in customer service and customer satisfaction through our extensive network of 50 contact centers in 23 countries, in 33 languages. We are driven by innovation and have a passion for helping people.

 

Your role

We help our customers by phone, via chat and email. To fit into the role of customer service employee, you need to be good at finding solutions, being empathetic and humble. We will deliver first-class customer service every day of the week, so it’s very important that you are willing to do a little extra for our customers.

 

Qualifications

  • Fluent Finnish, written and oral.

  • Fluent English written and oral.

  • Stress management is a must as we help several customers at the same time and use several different systems.

  • Solution-oriented and flexible, we want all our customers to feel well taken care of and that we should always be able to give them the best solution.

 

We offer

  • Paid accommodation for the first 30 days

  • Paid flight ticket

  • Paid trainings

  • Varying opening hours, Monday-Sunday

  • Nice and fresh office

  • An ambitious and confident employer with long-term goals

 

Your position

Position: Customer services representative

Opening hours: Sun - Thu 09.00-22.00 Fri - Sat 10.00-18.00

Employment rate: 100%, possibility for part time

Form of employment: Permanent employment with 6 month’s probation time.

Starting date: Beginning of august

 

Does this sound like something for you?

The first step is to submit your application. You will receive a test afterwards which will be processed together with your application, which forms the basis for the process further. If your tests are approved, the following step is a telephone interview.

If your profile matches the one we are looking for, we will invite you to one of our digital interviews. There we will give you more information about the position, and get to know you better. Interviews take place continuously, so submit your application as soon as possible.

For more information about the position, please send us an e-mail to: malaga.recruitment@transcom.com

 

About Málaga

Málaga is the capital of the province of Málaga and the most populous city on the Costa del Sol (Sun Coast). The city has almost 580,000 inhabitants and a population in the metropolitan area of ​​about 1 million. Málaga is located southeast of the Iberian Peninsula and is one of the most touristy and beautiful places on the great Spanish coast. It is surrounded by many famous and beautiful towns around Marbella, Benalmàdena, Estepona or Fuengirola, all of which are frequent holiday destinations for both locals and tourists.